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360° Workflow

From Truckload to Profit.

Nine steps. One agent. Here's what a unit's journey through your store looks like on Refurbsy.

The nine Refurbsy workflow steps: Buy, Catalog, Fix, Clean, List, Sell, Deliver, Collect, Report

  1. Acquire

    Buy · Catalog

    Buy truckload inventory with confidence and scan every unit in as it comes off the truck. The AI catalogs each unit from a single photo.

  2. Prepare

    Fix · Clean

    The agent flags likely faults per model, suggests repairs, and queues cleaning — so units reach the floor faster.

  3. Sell

    List · Sell

    AI-written listings go live across your marketplaces, and the sales assistant answers buyers instantly, day and night.

  4. Fulfill & Grow

    Deliver · Collect · Report

    Smart delivery routes, automatic payment tracking, and profit reports that tell you exactly what to buy next.

Common Questions

How long does setup take?

Most stores are scanning inventory within 15 minutes.

Which marketplaces does Refurbsy support?

Refurbsy distributes your inventory across Facebook Marketplace, OfferUp, Craigslist, Google, TikTok, and more channels to maximize reach and traffic.

Do I need technical skills?

No. If you can take a photo with your phone, you can run your store on Refurbsy.

Does Refurbsy create product titles and descriptions?

Yes. Refurbsy uses AI to create product titles and descriptions based on the information and images you provide. If you include the appliance’s model number, the system can identify key sellable features and specifications that customers commonly consider before making a purchase.

Can Refurbsy help me get more buyers for my inventory?

Yes. Refurbsy can help drive more traffic to your local retail store by increasing the visibility of your available inventory across multiple channels. This can help generate more customer inquiries, store visits, and sales.

For the best results, it’s important to keep your inventory updated so customers see what is currently available. Contact our sales team to learn more.

Can Refurbsy answer buyer messages automatically?

Yes. Refurbsy includes an AI answering agent that can respond to customer questions naturally, just like a member of your sales team. It can also help customers discover and view relevant inventory based on what they are looking for.

Can Refurbsy track repairs, cleaning, and inventory status?

Yes. Refurbsy helps streamline your store’s repair tracking, cleaning processes, associated costs, and inventory status, giving your team better visibility into where each item is in the process.

Can I connect Refurbsy to Claude or ChatGPT?

Yes. Refurbsy provides free AI connectors that can work with tools like Claude and ChatGPT. By providing your store’s information, processes, inventory details, and other relevant data, you can turn AI into a personal assistant for managing and running your store.

Can my whole team use it?

Yes — every plan supports team members with roles for scanning, repairs, delivery and sales.

Is there a free trial?

Every plan starts with a 14-day free trial. Cancel anytime from Settings → Billing; your plan stays active until the end of the current billing period.

Your Store's
AI Agent is Ready

Start saving time, selling more and growing profit with Refurbsy.

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